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CUSTOMIZED TRAINING - PROGRAM DESCRIPTION
TITLE
Giving Effective Feedback
OVERVIEW
In
"Giving Effective Feedback,"
participants will learn a process and the skills needed to improve and utilize feedback as a way to build rapport, maintain positive relationships, improve employee performance and promote a positive work environment.
To learn more about this program,
CONTACT US
.
OUTCOMES
As a result of completing
"Giving Effective Feedback"
, participants will be better able to:
Understand what makes feedback "constructive"
Increase their comfort with giving feedback across a variety of situations
Learn effective listening techniques
TIMING
1/2 day; also available in 2 1/2 hour Turbo Session
OUTLINE
Characteristics of Effective Feedback
How feedback fits into The Performance Management Cycle
Characteristics of effective feedback
Feedback myths
Types of Feedback and Listening Styles
Appreciative
Corrective
Flexing to style preferences
Delivering Unwelcome Information
Managing reactions
Effective language, e.g., "I" messages; forbidden phrases
Visual, vocal, verbal components
ACTIVITIES
Practice sessions
"Tangoes"
Group Discussion
MATERIALS
Handouts
OTHER TRAINING PROGRAMS:
=========================
Leadership & Management
=========================
Coaching for Results
Earning a Seat at the Table
Effective Delegation
Effective Interviewing
Executing Strategy
Executive Communications
Fair Management Practices
Leader's Role in Managing Performance
Leading Change
Leading Effective Meetings
Managing Change
Managing Conflict
Managing During Turbulent Times
Managing for Excellence
Managing Remote Teams
Preventing Sexual Harassment
T.E.A.M.I.N.G.
Transitioning into Management
Valuing Workforce Diversity
=========================
Professional Development
=========================
Advanced Communications
Advanced Presentations
Communicating for Results
Creativity and Innovation
Designing Presentations for Impact
Effective Negotiations
Emotional Intelligence
Giving Effective Feedback
Influencing Skills
Managing Difficult Conversations
Maximizing Your Productivity
Personal Branding
Professional Presentations
Professionalism at Work
Successful E-mail Communication
Successful Training Techniques
The Successful Writing Process
Time Management: A Function of Language
Write to the Point
=========================
Sales & Service
=========================
Connecting With Your Clients: Cold Calling with Confidence
Consultative Selling
Effective Sales Negotiations
Major Account Selling
Prospecting for Success
Service Excellence
Successful Sales Presentations
Turning Service Into Sales
Customized Training
Organizational Consulting
Executive Coaching
Strategic Resourcing
Challenges & Goals
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Public Workshops
What's New
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About Us
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© 2007 The Madison Consulting Group, Inc.
