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CUSTOMIZED TRAINING - PROGRAM DESCRIPTION

TITLE Managing Change

OVERVIEW Managing Change is a powerful workshop that helps managers lead their teams through the change process. This workshop is targeted to middle and first level managers who are often caught in the middle: they have not made the decisions to create the change, but they must manage the results and keep their teams productive throughout the change process.

To learn more about this program, CONTACT US.

OUTCOMES As a result of participating in Managing Change, participants will be able to:
  • Identify the different levels of change
  • Recognize why change works and why change fails
  • Understand the effect change has on individuals
  • Discuss the critical role of communication in change success
  • Create a communication plan

  • TIMING 1 day

    OUTLINE Introduction to Managing Change
  • What is change?
  • Levels of Change Understanding Change
  • What makes change successful?
  • What factors lead to failure?

    Individual Reactions to Change

  • Roller Coaster Model
  • Identifying where people are
  • How to support people through the change process Creating Successful Change
  • The Change Success Story

    Communicating Change

  • The role of communication in change success
  • Discuss and define concept of stakeholders Developing a Communications Plan
  • What is a communications plan?
  • Steps to develop a communications plan
  • Best practices

  • ACTIVITIES
  • Leader-led discussion
  • Small group activity
  • Individual activities
  • Case studies

  • MATERIALS
  • Participant manual
  • Handouts

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