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CUSTOMIZED TRAINING - PROGRAM DESCRIPTION
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| TITLE |
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Emotional Intelligence
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| OVERVIEW |
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Emotional Intelligence (EI) is a two-day workshop that utilizes a unique assessment that directly measures one's ability to identify, use, understand, and manage emotions. The workshop focuses on the interpretation, use, skill development, and practical application of EI abilities in the workplace.
This program is designed for those who want to succeed and are serious about personal and professional excellence. As pre-work, participants complete an on-line assessment to gauge individual strengths and developmental needs in the four abilities and eight factors of emotional intelligence. Each participant receives a personalized report detailing his or her level of competence in EI.
To learn more about this program, CONTACT US.
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| OUTCOMES |
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At the conclusion of EI, participants will be able to:
Gauge their own current level of emotional intelligence and develop a plan to improve their ability
Understand how emotional intelligence affects performance
Detect potential de-railers
Understand the impact of EI on business
Apply strategies for improving their ability to identify, use, understand, and manage emotions
Develop a personal action plan for improvement
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| TIMING |
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2 days
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| OUTLINE |
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Review and analyze individual assessment results
The 4 core abilities of emotional intelligence
The corresponding 8 factors of Emotional Intelligence
Emotions, feelings & moods: How they affect performance
Building an emotional vocabulary
The Emotional Blueprint: Problem-solving & decision-making using emotional intelligence
EI and communication styles
Emotional de-railers
Becoming an emotionally intelligent manager
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| ACTIVITIES |
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Role play
Simulation
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| MATERIALS |
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Customized assessment report
Participant manual
Skill guide card
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