| TITLE |
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Effective Negotiations
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| OVERVIEW |
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Effective Negotiations gives participants the tools and techniques needed to effectively negotiate with others, both inside and outside the organization, through a natural, collaborative process. Participants explore how to understand the other persons perspective, demonstrate respect, present their own perspective, and reach a win-win resolution. The focus is on enhancing working relationships and gaining commitment to resolutions rather than mere compliance.
To learn more about this program, CONTACT US.
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| OUTCOMES |
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As a result of completing Effective Negotiations, participants will:
Understand negotiation styles.
Develop strategies to deal with different styles.
Create win-win resolutions to issues.
Develop creative solutions to conflict.
Enhance long-term business relationships.
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| TIMING |
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1/2-1 day, depending on client requirements; also available in 2 1/2 hour Turbo Session
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| OUTLINE |
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Fundamentals of Negotiation
Challenges of negotiating
When to negotiate
Fundamental principles of communication
Negotiation Styles
Self-assessment
Understanding your natural tendency
Recognizing others' style
Preparing to Negotiate
Planning the negotiation
Developing strategies
Collaborative Negotiation Skills
Model for negotiation
Tips and Techniques
Gaining greater control
Uncovering more information
Managing the other person's tactics
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| ACTIVITIES |
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Role plays
Case study
Small group exercises
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| MATERIALS |
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Participant manual
Handouts
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