OUR SOLUTIONS Customized Training Organizational Consulting Executive Coaching Strategic Resourcing Challenges & Goals QUICK LINKS Home Page Public Workshops What's New Career Opportunities About Us Contact Us		CUSTOMIZED TRAINING - PROGRAM DESCRIPTION TITLE Valuing Workforce Diversity OVERVIEW The face of the workforce is changing more dramatically now than ever before. Women and minorities are entering business at record rates. Many companies are having difficulties utilizing the diverse talents and perspectives of their work groups. Valuing Workforce Diversity is a one- or two-day system of training which helps all employees explore the rich variety of cultural perspectives in the organization as they relate to accomplishing business goals. Valuing Workforce Diversity focuses on how we view ourselves and others and how that perception affects the way employees work together. To learn more about this program, CONTACT US. OUTCOMES At the conclusion of the workshop, participants will be able to: Recognize how stereotypes are formed Understand the implications of diversity on business goals Recognize personal biases Use a series of steps to confront stereotypical behavior Use a model for checking inequity in communications Demonstrate how to interact positively TIMING 1 day OUTLINE The Four-Step Process for Stereotyping Unwritten rules Modes of perception Models of exclusion Models of inclusion Diversity checking model Management processes in diversity ACTIVITIES Video Role-plays Case-studies MATERIALS Participant manual Handouts OTHER TRAINING PROGRAMS: ========================= Leadership & Management ========================= Coaching for Results Earning a Seat at the Table Effective Delegation Effective Interviewing Executing Strategy Executive Communications Fair Management Practices Leader's Role in Managing Performance Leading Change Leading Effective Meetings Managing Change Managing Conflict Managing During Turbulent Times Managing for Excellence Managing Remote Teams Preventing Sexual Harassment T.E.A.M.I.N.G. Transitioning into Management Valuing Workforce Diversity ========================= Professional Development ========================= Advanced Communications Advanced Presentations Communicating for Results Creativity and Innovation Designing Presentations for Impact Effective Negotiations Emotional Intelligence Giving Effective Feedback Influencing Skills Managing Difficult Conversations Maximizing Your Productivity Personal Branding Professional Presentations Professionalism at Work Successful E-mail Communication Successful Training Techniques The Successful Writing Process Time Management: A Function of Language Write to the Point ========================= Sales & Service ========================= Connecting With Your Clients: Cold Calling with Confidence Consultative Selling Effective Sales Negotiations Major Account Selling Prospecting for Success Service Excellence Successful Sales Presentations Turning Service Into Sales

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