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CUSTOMIZED TRAINING - PROGRAM DESCRIPTION

TITLE Leader's Role in Managing Performance

OVERVIEW Leader's Role in Managing Performance is designed to provide tools and techniques that help managers examine the most important part of performance management - getting the right people in the right place to meet strategic needs.

To learn more about this program, CONTACT US.

OUTCOMES As a result of completing The Leader's Role in Managing Performance, participants will be able to:
  • Understand your role in performance management
  • Uncover individual strengths and weaknesses of your staff
  • Practice using tools to ensure the right people are in the right jobs
  • Develop processes for on-going review

  • TIMING 1 day

    OUTLINE Prework
  • Harvard Business Review (HBR) article "What Great Managers Do"
  • Strategic plans short and long term)

    Introduction to Performance Management

  • What is performance management?
  • Why focus on performance management?
  • What is your role?
  • Review Strategy
  • Evaluate people
  • Develop people

    Review Strategy: Identifying what is needed to meet strategic plans/needs

  • Discuss questions to ask when reviewing a strategic plan.
  • Review strategic plans and determine short - mid - long term milestones
  • Identify knowledge/skills/behaviors needed to meet the milestones

    Evaluate People: Getting the Right People in the Right Place

  • Case Study - looking beyond the numbers
  • How to know you have the right person
  • Getting to know your staff
  • Matching strengths and weaknesses to what is needed to meet strategic needs
  • Recognizing performance as well as behavior - review of thinking styles

    Develop People: Tools to Manage Performance

  • Assessment Summary
  • Continuous Improvement Plan
  • Implementing the Quarterly Review Process

  • ACTIVITIES
  • Case studies
  • Group discussions

  • MATERIALS
  • Participant manual
  • Case Study
  • HBR Article

  • OTHER TRAINING PROGRAMS: